Gaming is meant to be fun — that's our core belief. The responsible gaming tools on luckygame help you enjoy that fun within healthy boundaries. Your control, your call.
Luckygame believes that real enjoyment comes from responsibility. We want every member to enjoy gaming free from stress or anxiety. That's why our platform offers tools that put you in full control of your play. Responsible gaming isn't just a policy for us — it's something we genuinely believe in.
Stick to these principles and gaming stays enjoyable every time
Decide in advance how much you can afford to spend. Never bet with money that your household depends on — sticking to a gaming budget is the single most important habit you can build.
Decide how long you'll play before you start. Hours of continuous play dulls your focus and leads to poor decisions. Take regular breaks — it's better for both your mind and body.
Gaming is for entertainment — not as a source of income. Play for the enjoyment, not in expectation of winning. Chasing losses with bigger bets is a dangerous habit.
Pay attention to your state of mind while playing. Avoid placing bets when you're angry, frustrated, or under the influence of alcohol. You make better decisions with a clear head.
Doubling down on the same bet after a loss is the biggest mistake you can make. Setting a deposit limit on luckygame makes it much easier to avoid that trap.
If gaming is cutting into time with family or friends, that's a warning sign. Use luckygame's self-exclusion feature to take a break and get back to the people who matter.
Every tool is accessible directly from your account settings
Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, the system will not accept deposits beyond that amount. Reductions take effect immediately.
Takes Effect ImmediatelySet a cap on how much you can lose within a given period. Once that limit is reached, placing bets is automatically disabled until the next day or the set time period resets.
Automatic ProtectionSet a limit on how long you play in one session. When the time is up, the system will remind you or automatically log you out — configure it however you prefer.
With RemindersTake a temporary break ranging from 1 day to 6 weeks. During this period, you won't be able to log in to your account. It won't resume automatically once the break ends — you'll need to actively choose to return.
Works Across All DevicesFor a long-term break, set a self-exclusion lasting anywhere from 6 months to 5 years. During this period your account will be completely inactive — there is no way to reopen it before the period expires.
Firm ProtectionEnable this option to stop receiving promotional offers and bonuses. It makes it easier to play purely for entertainment without being tempted by bonus incentives. You can change this setting at any time.
Optional FeaturesCreate safe limits for yourself in just a few minutes
On luckygame Log In and tap the profile icon in the top-right corner.
Look for "Account Settings" or "Responsible Gaming" in your profile menu.
Deposit limit, cooldown, self-exclusion — pick whichever tool you need.
Set limits that reflect your own preferences and means. Keep them reasonable — not so strict they're unworkable, not so loose they're meaningless.
Save or confirm your selection. Deposit limits and cooldowns take effect immediately. Increases require a 72-hour wait — that's by design.
Answer These Questions Honestly
If you answered "Yes" to one or more of these questions, pause right now. Use the tools below or speak to our support team.
Online gaming has become part of everyday entertainment for many people in Bangladesh. From live cricket betting to casino games — it's all accessible from your mobile. But that convenience has a darker side. When gaming spirals out of control, it can seriously affect your mental health, family relationships, and financial stability.
At luckygame, responsible gaming isn't just a policy document — it's at the heart of how we operate. We want our members to stay happy and healthy for the long run. A happy member is the best kind of member.
Every responsible gaming tool on luckygame is completely free and available at any time. No reason required — just head to settings and turn it on.
Gaming addiction doesn't happen overnight — it builds gradually. Watch out for the following signs in yourself or someone close to you:
If you recognise yourself in any two of the three categories above, don't wait — reach out to the luckygame support team or activate self-exclusion right away.
The most effective way to play responsibly on luckygame is to set your gaming budget at the beginning of each month. Here's how to go about it:
Start by subtracting all essential expenses from your monthly income — rent, food, electricity, children's education, and savings. Whatever remains is your entertainment budget. Use no more than 30% of that entertainment budget for gaming.
Example: If your monthly income is ৳30,000 and essential expenses are ৳24,000, your entertainment budget is ৳6,000. 30% of that means a maximum of ৳1,800 for gaming. Set this as your monthly deposit limit on luckygame — once the limit is reached, no further deposits will be accepted until the month resets.
Self-exclusion is the most powerful tool for keeping yourself completely away from gaming for a set period. It isn't a sign of weakness — it's proof that you know yourself.
Log in to luckygame and go to your profile settings. Under the "Responsible Gaming" section, select "Self-Exclusion." Choose a duration — 6 months, 1 year, 2 years, or 5 years. Once confirmed, your account will be deactivated immediately.
Once self-exclusion is active, your account cannot be reopened before the period ends, for any reason. That strictness is intentional — it stops impulsive decisions made in the heat of the moment.
Luckygame strictly prohibits anyone under 18 from participating. If you have children or teenagers at home, keep your account secure from them:
If luckygame suspects underage use, the account is suspended immediately and an investigation is launched.
Reaching out for help with a gaming problem takes real courage. Many people hold back out of shame or fear — but problems don't resolve on their own; they only get worse.
Luckygame's support team is ready to help with gaming-related concerns. Our trained support agents will listen without judgment and help you activate the tools you need.
If you think someone you know is struggling with a gaming problem, approach them gently. It can be a difficult conversation to have, but getting help at the right time can make all the difference.
Among online gaming platforms in Bangladesh, meaningful work on responsible gaming is rare. Many sites include this page only to tick a compliance box — but luckygame is different. We believe that a member who stays healthy will stay with us for the long term. A member in crisis is harmful for everyone.
Deposit limits might seem strange at first — "I want to add money, why would I block myself?" The answer is that setting a limit is a decision you make with a clear head. When you're mid-session and frustration from a loss makes you want to deposit more, the limit you set earlier is what protects you. This is known as a "pre-commitment strategy" — and it's well-proven in behavioral psychology.
Many players ask about the 72-hour waiting period on luckygame — specifically, why you have to wait 72 hours to increase your deposit limit. Research shows that most players who want to raise their limit in an emotional moment no longer want to do so after 72 hours. A clear head leads to clearer decisions. That 72-hour window is there to protect you.
Many people aren't clear on the difference between a cooldown and self-exclusion. A cooldown is a short break — like taking a holiday. You plan to come back; you just need a breather. Self-exclusion is a longer-term decision, one that's needed when there's a genuine problem. Be honest with yourself about which one applies to your situation.
Responsible gaming tools are even more accessible on the mobile app. At the start of each game session, the app shows a reminder of how long you've been playing and how much you've spent. This reminder can be turned off, but we recommend keeping it on. Awareness is your best protection.
One last thing — if any luckygame member feels that gaming is becoming harmful for them, we want them to stop. A member's wellbeing matters far more to us than business revenue. These aren't just words — our tools prove it.
If you have any concerns about your gaming, talk to us.
support@luckygame-baji.com
Questions About Responsible Gaming Tools & Mobile Browsers