Luckygame Terms & Conditions – Everything Explained Clearly

Creating an account at luckygame means you accept these terms. So take a moment to read through everything before joining. We've kept the language simple and straightforward — no complicated legal jargon.

Last Updated: June 2026 Version 3.2
18+ Age Requirement
1 Account / Individual
5x Bonus Wagering
24/7 Support
Transparent
Terms & Conditions
Complete
In Bengali
Licensed
Operator
Personal Information
Secure

Core Principles of Our Terms

Luckygame believes that simpler terms build stronger relationships

Transparency

Every term at luckygame is written in plain, clear language. There are no hidden clauses or fine-print surprises. What's written is what's enforced — nothing more, nothing less.

Equal for Everyone

Whether you're a new member or a long-time player, luckygame's Terms & Conditions apply equally to everyone. There is no preferential treatment for any group — the same rules apply across the board.

Regular Updates

Members will be notified by email or SMS in advance whenever the Terms & Conditions change. Terms are never altered without notice — sufficient time is given before any changes take effect.

Fair Bonus Terms

Luckygame's bonus wagering requirements are within industry average. A 5x wagering target is achievable — no impossible conditions are imposed.

Data Protection

Members' personal and financial information is protected with the highest level of encryption. We never share your data with third parties — that's a commitment we stand by.

Dispute Resolution

Whenever an issue comes up, luckygame's support team works to resolve it directly. Our policy is to rule in the member's favor whenever there's a genuine dispute.

These Terms and Conditions were last updated June 1, 2026 date. By continuing to use this platform, you are considered to have accepted the terms of this version.

1. General Information & Eligibility v3.2

Luckygame (luckygame-baji.com) is an online gaming and Sports Betting platform. By using this website or app, you automatically agree to abide by these terms and conditions. luckygame reserves the right to terminate any account that uses the service in violation of these terms.

These terms form a legal agreement between luckygame and its members. Please take a moment to read them carefully — and if anything is unclear, our support team is always happy to help.

luckygame is strictly for individuals aged 18 and above. Any account found to belong to a minor will be closed immediately and all associated transactions will be voided.

2. Account Registration & Management

2.1 Account Registration Requirements

To open an account at luckygame, each member must meet the following requirements:

  • You must be 18 years of age or older
  • You must register with accurate, genuine information — providing false details will result in account termination
  • Each person may only open one account — multiple accounts from the same mobile number, bank account, or device are not permitted
  • The mobile number and email address provided at registration must remain active

2.2 KYC Verification

Luckygame may require identity verification (KYC) prior to processing large transactions. In such cases, a copy of your National ID or passport will need to be submitted. Verification is typically completed within 24–48 hours. Members who complete KYC enjoy faster withdrawal processing.

2.3 Account Security

Your account password and login credentials are strictly personal — never share them with anyone. You are responsible for keeping your account secure. If you notice any suspicious activity, contact support immediately.

Sharing, selling, or transferring your account to another person is strictly prohibited. If such activity is detected, the account will be terminated along with any remaining balance.

3. Deposits & Withdrawals

3.1 Deposit Rules

Luckygame accepts bKash, Nagad, Rocket, bank transfer, and cryptocurrency for deposits. The minimum deposit generally starts from ৳200, though the exact amount may vary depending on the payment method.

  • Deposits are typically credited to your account within 2–5 minutes
  • If there's a delay caused by network issues, please wait up to 30 minutes
  • If the timeframe has passed, contact support with a screenshot of your payment
  • Depositing using another person's payment account is strictly prohibited

3.2 Withdrawal Rules

Your account must have a sufficient balance to process a withdrawal, and all bonus wagering requirements must be met. At the time of withdrawal:

  • Standard members: processed within 1–6 hours
  • Gold members: within 2–4 hours
  • Platinum & Diamond members: within 1 hour
  • Withdrawals may be delayed if KYC verification has not been completed

Withdrawals will always be processed to the same payment account used for the original deposit. Transfers to a different account are not permitted — this is in place for your security.

4. Bonus & Promotion Terms

Each bonus offer at luckygame comes with its own terms. That said, a few general rules apply to all bonuses:

4.1 Wagering Requirements

To withdraw from your bonus balance, you must first meet the wagering requirement. luckygame's standard wagering requirement is 5x — meaning a ৳1,000 bonus requires ৳5,000 in bets. That's lower than most competitors.

4.2 Bonus Usage Rules

  • Bonuses must be used within 30 days of being credited — any unused bonus will expire after this period
  • You cannot claim another bonus while one is already active — complete the current bonus first, then claim the next
  • Withdrawing before completing the wagering requirement will forfeit the bonus — your original balance will remain unaffected
  • If bonus abuse or fraudulent activity is clearly detected, the account will be terminated

4.3 Referral Bonus

To participate in the referral program, the referred friend must be a genuinely new member and must complete their first deposit. Multiple members from the same household or address may not be eligible for referral bonuses.

5. Gaming Rules

5.1 Fair Play Policy

All games on luckygame use RNG (Random Number Generator) technology, certified by internationally recognised auditing bodies. Every outcome is entirely random and never predetermined.

5.2 Prohibited Activities

The following activities are strictly prohibited on luckygame:

  • Using bots or automated software to play
  • Abusing bonuses through multiple accounts
  • Attempting to manipulate the system by colluding with other members
  • Using fraudulent payment methods
  • Exploiting platform glitches or technical errors to gain an unfair advantage

If a prohibited activity is proven, the account will be terminated, the balance forfeited, and legal action taken if necessary.

6. Responsible Gaming

Luckygame stands for gaming as entertainment — not addiction. We believe that within the right boundaries, gaming is a perfectly healthy pastime, but problems arise the moment those limits are crossed.

Members can access the following options directly from their account:

  • Setting daily, weekly, or monthly deposit limits
  • Placing your account on a temporary break (cooldown period)
  • Temporary or Permanent Account Closure

For more details Responsible Gaming View the page.

7. Privacy & Data Protection

Luckygame treats the personal information of its members with the utmost care. Details provided during registration are used solely for the purpose of delivering our services. To learn more about how we collect and use your data, Privacy Policy View page.

  • Financial information is secured with SSL encryption
  • Your information is never shared with third parties — except where required by law
  • Members may request deletion of their personal data at any time

8. Changes to Terms

Luckygame reserves the right to update these Terms & Conditions at any time. When significant changes are made:

  • Members will be notified by email or SMS at least 7 days before any changes take effect
  • Updated terms will be displayed upon logging in to the platform
  • If you do not accept the updated terms, you may request account closure — any applicable balance will be returned to you

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.

9. Dispute Resolution & Liability

If you have a disagreement, please reach out to luckygame's support team first. They're always genuinely committed to finding a resolution.

Luckygame is not liable for the following:

  • Game loss due to internet disconnection
  • If account credentials are compromised due to the member's own negligence
  • If gameplay is interrupted due to a technical issue on the member's device

However, if a loss occurs due to a technical fault on the platform's end, luckygame will take responsibility and provide appropriate compensation.

Detailed Overview of Terms & Conditions

Most people don't bother reading the terms and conditions of an online gaming platform — but luckygame believes that being an informed member is the first step toward a great gaming experience. That's why we've written these terms to be as clear and straightforward as possible.

Bonuses are our most frequently asked-about topic. Here's a quick breakdown of how luckygame's bonus system works. Say you deposit ৳1,000 and receive a 100% bonus — that's another ৳1,000, bringing your total balance to ৳2,000. The bonus ৳1,000 can't be withdrawn directly; it needs to be wagered 5x first, meaning you'll need to place ৳5,000 in bets before that bonus converts to real money. Your original ৳1,000 deposit, however, can be withdrawn at any time.

One thing worth making clear — luckygame never holds your deposit funds. Wagering requirements apply only to bonuses. Your own deposited money can be withdrawn at any time, no conditions attached.

KYC verification makes some members hesitant, but it exists purely to protect you. If someone tries to open an account using your name or personal details, KYC verification stops them. Any identity documents submitted to luckygame are used solely for verification purposes and are never shared with third parties.

One thing to keep in mind with Sports Betting — if a match is cancelled or postponed, your stake is generally refunded. However, if a match is suspended after it has already started, the outcome may vary depending on the circumstances. For specific betting rules, Bet You'll find full details on the page.

Luckygame's commitment to responsible gaming goes beyond policy — it's built into the platform. You can set a deposit limit on your account. Lowering that limit takes effect immediately, but increasing it requires a 72-hour waiting period. This delay is intentional — it's designed to prevent impulsive decisions made in the heat of the moment.

Luckygame never applies its terms one-sidedly. If something is unclear, we err on the side of the member. That's a policy that sets luckygame apart from many competitors.

One final note — these Terms & Conditions are a living document. As luckygame grows and our services improve, the terms are refined along the way. Many of the clarifications in these terms have come directly from member feedback and questions. If anything is unclear, just ask our support team — they'll explain it in plain, simple language.

Have a question?

If anything in the Terms & Conditions is unclear, please reach out to our support team.
support@luckygame-baji.com

Key Terms Summary
  • Minimum age: 18 years
  • One account per person
  • Bonus Wagering: 5x
  • Bonus validity: 30 days
  • Withdrawal: 1–6 hours
  • KYC Verification: 24–48 hours
  • Notice period for changes: 7 days

FAQ

Questions About Bet Records & Deposits

To view your betting history and transaction details on luckygame, log in to your account and tap the profile icon in the top right corner. From there, go to the "My History" section. You'll find two separate tabs — one for your betting records and another for deposit and withdrawal transactions. The betting tab shows the date, amount, match or game name, result, and win/loss amount for each bet. You can use the filter option to view history for a specific date range or game type. Typically, the last 90 days of history are available; for older records, contact support and they'll send it to you within 24 hours.

For bKash or Nagad payments, your luckygame account balance typically updates within 2–5 minutes. If it still hasn't appeared after 15 minutes, first confirm that your payment actually went through — check your transaction history in the bKash or Nagad app. If the payment was successful, note down the transaction ID or reference number, the payment amount, and the time. Then contact luckygame via live chat or email (support@luckygame-baji.com) and provide those details. Attaching a screenshot of the payment will help speed things up. The support team generally resolves issues within 1–2 hours and can manually credit your balance if needed. If the payment failed, your money is usually returned to the original account within 1–3 business days.

Now that you know the terms — join luckygame and start playing

Registration takes just 2 minutes. Get a 100% bonus on your very first deposit.

For players aged 18 and over. Please gamble responsibly. Details: Responsible Gaming

বাংলা